01
Is Event Schedule free for nightclubs?
Yes. Sharing your nights, running recurring residencies, splitting them into sub-schedules, taking free registrations with a capacity limit, and two-way sync with Google, Outlook or CalDAV are all free forever, with no ceiling on the names you take. Scanning the QR on a ticket at the door costs nothing on any plan. Charging cover is Pro at R199 a month, which brings the live check-in dashboard for the door and passes with it. Event Schedule charges zero platform fees on tickets either way.
02
Can people sign up for a free night without paying?
Yes, on every plan. Turn on registration for the night and set how many places there are. The page shows how many are left and stops taking names once they are gone, so a free night still has a real capacity rather than an open door.
03
How do I charge less before a certain time?
Give the night more than one ticket type and put a sales window on each. A cheap early tier can stop selling at 11pm and a full-price tier take over after it, so cover changes on the clock without anyone editing the page at the door.
04
Can I sell different ticket types for one night?
Yes: early bird, advance, on the door, table, as many as the night needs, each with its own price, quantity and sales window. Charging for them is Pro at R199 a month, and Pro is where the rest of the door lives too - add-ons that attach to a ticket, promo codes, and the live check-in dashboard. A guest-list night that costs nothing to get into takes free registrations on any plan. Take payment through your own Stripe or PayPal account, or a payment link or cash on the door, and there are zero platform fees either way.
05
Can DJs ask to play at my club?
Yes. Turn on Accept requests and artists can submit a night from your public page. Submissions land on your Requests tab, where you accept or decline before anything reaches your calendar. On Pro you can add your own questions to that form, so a DJ sends their genre and a link to their mixes with the request.
06
What happens when a night sells out?
Turn on the waitlist for that event and people can join it once tickets are gone. If a ticket is released, the waitlist is notified automatically instead of you working through replies. The waitlist is a Pro feature.
07
Can people ask to hear when tickets go on sale?
Yes, on every plan. Switch on the "Notify me" card, put a night up before tickets are ready, and the event page offers "Tell me when tickets go on sale". People leave an email address, with no account, and hear when tickets go on sale, if the night is cancelled, and again shortly before it starts, plus any change notice you choose to send. Each date of a weekly night keeps its own list, you see how many are waiting on the event's Tickets panel, and none of it counts against your newsletter allowance. It is not the waitlist, which is for a night that has already sold out.
08
Can I refund a ticket if a night is cancelled?
Yes, from the Sales page, on Pro. A Stripe or PayPal sale goes back through the provider, in full or in part, and the sale only changes once the money has moved. A full refund puts those tickets back on sale, and a partial one leaves the ticket valid. A sale taken another way, like cash on the door or a payment link, is marked as refunded and you hand the money back yourself.